Privacy Policy
Last updated: 1 June 2025
Albatal Ltd. ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and handle your data.
Article 1 — Information We Collect
In the course of providing our services, we collect the following categories of information:
- Registration data: email address, password (stored in encrypted form)
- Profile information: gender, date of birth, prefecture of residence, hobbies and interests, how you spend weekends, favourite food, your ideal partner type, and optional fields
- Payment-related data: information necessary to confirm payment completion. We do not store card numbers or full payment details on our servers.
- Usage logs: service usage records, access logs, etc.
Article 2 — How We Use Your Information
We use the collected information for the following purposes:
- Introducing compatible partner candidates (matchmaking)
- Identity and membership verification
- Processing and confirming payments
- Service improvement and quality enhancement
- Sending important notices and communications
- Preventing misuse and maintaining security
Article 3 — Sharing with Third Parties
We do not share your personal information with third parties except in the following cases:
- When you have given your consent
- When sharing limited profile information (e.g. hobbies, lifestyle) with an introduction candidate as part of our matchmaking service. Sensitive optional fields such as income, occupation, height, body type, and smoking/drinking status are treated with care and are generally not disclosed to other parties.
- When required by law
- When necessary to protect life, body, or property and obtaining consent is not feasible
Article 4 — Payment Information
Payments are processed through our payment gateway (Albatal Pay). Credit card numbers and full payment details are not stored on our servers and are handled securely in accordance with the payment processor's standards.
Article 5 — Use of Cookies
We may use cookies to improve usability and understand service usage. You can disable cookies in your browser settings, but some features may not be available if you do so.
Article 6 — Data Management
We implement appropriate security measures to prevent the loss, destruction, or unauthorised access to personal information we hold. Where we engage third parties to handle personal data, we require those parties to maintain appropriate standards of care.
Article 7 — Access, Correction, and Deletion
You may request access to, correction of, addition to, deletion of, or suspension of use of your personal information held by us. Please contact us at the address below. We will verify your identity and respond within the scope permitted by law.
Article 8 — Policy Updates
We may update this Privacy Policy from time to time. We will notify you of significant changes through our service or by email.
Contact
support@albatal.ltd